The foodservice industry moves fast — Insights keeps you ahead. From trends and tech to staff culture and stories from the field, these articles connect the dots between operations, people, and the future of hospitality.
Staff & Culture
The fall calendar doesn’t slow down — it accelerates. Between football weekends, holiday parties creeping earlier each year, and nonstop catering requests, staff often go from summer’s flexible shifts to fall’s all-out grind. Long hours, heavier traffic, and guest expectations ramp up just as student workers scale back
Tech & Tools
Every swipe, tap, or chip insert is a promise: that the guest’s card number won’t end up for sale on the dark web. In 2025, that promise is harder to keep. Point-of-sale (POS) systems — once just glorified cash registers — are now the brains of the modern restaurant, tying
Industry Trends
Fall in the restaurant world is more than just pumpkin-spice season. It’s the quarter when menus flip, seasonal produce floods in, and operators get to experiment with flavors that feel cozy, nostalgic, and profitable. Guests walk in expecting warm bowls, earthy spices, and something Instagram-worthy that screams autumn — and
Staff & Culture
Every August, the dining room rhythm changes. The summer rush of families, tourists, and college students gives way to quieter weekdays and packed Friday nights. Suddenly, your star server is juggling a full course load, the weekend hostess is back on the volleyball team, and half your dish crew is
Tech & Tools
It used to be easy to fool the door guy. A borrowed ID, a photo that looked close enough, and a good story got plenty of underage drinkers through. But in 2025, the tech at the door has caught up. Operators aren’t relying on “gut feeling” anymore — they’re
Industry Trends
When guests sit down in 2025, they’re not just scanning the menu for their favorites — they’re scanning prices. That $14 burger from two years ago is suddenly $19, the side of guacamole feels smaller, and the cocktail list has one fewer option. For diners, inflation shows up as